Customer Support

Context Help

If you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will open. It includes thorough information about all the actions that you can perform on the given page. Each context menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast assortment of educational video clips demonstrating how to use our hosting Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you need, have a look at our extensive FAQ section, which includes questions asked by real customers and offers practical solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in order to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can get in touch with our fantastic team of support engineers available 24/7/365 and ready to assist you with any problem. Each trouble ticket you send will be replied to in less than 1 hour (the average trouble ticket response time being approximately twenty minutes), so you will not have to wait a long time to get an answer to your question.